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Shipping & Returns

Your order will be shipped within 3-5 business days from the time of receipt. Deliveries for Canada and the U.S. typically take 3-5 business days. Once your order is successfully shipped with the exact address provided at checkout, the courier assumes responsibility for delivery. For any issues, contact courier company directly. If you're unavailable during delivery, consider asking the courier to hold your package at a local pickup point.


Please note that BUNNYBAY is not liable for lost or stolen packages. Once carriers confirm delivery, we cannot offer refunds or credits.
Upon processing, we'll send a shipping confirmation with the tracking number. All transactions, taxes, and shipping rates are in Canadian Dollars.


International Shipments
Customers are responsible for customs tax on international shipments. BUNNYBAY does not cover customs tax payments.